Privacy Policy

Last Updated: May 2026

UrbanITsa Solution ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This policy outlines how we handle personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect personal information such as your name, email address, and phone number when you request a quote or contact us for IT support. We also collect non-identifiable data through cookies to analyze website traffic.

2. How We Use Your Data

• To provide professional IT support and networking services.
• To respond to your inquiries and technical requests.
• To improve our website security and user experience.
• To comply with South African legal and regulatory requirements.

3. Data Security

As an IT services provider, security is our priority. We implement strict technical and organizational measures to ensure your data is protected against unauthorized access, loss, or destruction.

4. Your Rights

Under POPIA, you have the right to request access to the personal information we hold about you, to request corrections, or to ask that we delete your data from our systems.

5. Contact Us

If you have any questions regarding this policy or your data, please contact our Information Officer at:
Email: info@urbanitsa.co.za